Privacy Policy

1- INTRODUCTION

Welcome to the Privacy policy for Arab Bridge Maritime Company.

Your privacy is important to us and we want to assure you that the Personal Data we collect about you will be treated with care. This Privacy Policy will inform you about how we look after your Personal Data when you visit this website (regardless where you visit it from) and tell you that your privacy rights are protected by law.

 

2- DEFINITIONS

This Privacy Policy uses several definitions which are set out below:

Personal Data: any information which identifies an individual or information relating to an individual who can be identified (directly or indirectly) from such data alone or in combination with other identifiers we possess or can reasonably access. For example, Personal Data can include your name, date of birth and passport number; However, Personal Data does not include anonymous data or data that has had the identity of an individual permanently removed.

Processing or Process: any activity that involves the use of Personal Data. It includes obtaining, recording or holding the data, or carrying out any operation or set of operations on the data including organizing, amending, retrieving, using, disclosing, erasing or destroying it. Processing also includes transmitting or transferring Personal Data to third parties.

 

3- IMPORTANT INFORMATION AND WHO WE ARE

 

Purpose of this Privacy Policy:

This Privacy Policy aims to give you information on how we collect and process your Personal Data through your use of this website, including any data you may provide through this website

It is important that you read this Privacy Policy together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing Personal Data about you so that you are fully aware of how and why we are using your personal data. This Privacy Policy supplements such other notices and is not intended to override them.

It is important that the Personal Data we hold about you is accurate and up-to-date. It is your obligation to keep us informed if your Personal Data changes during your relationship with us. 

 

Third-party links

This website may include links to third-party websites, plug-ins and applications which are not maintained or controlled by AB MARITIME. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control those third-party websites and are not responsible for their privacy statements. When you visit other websites, we encourage you to read their Privacy Policy of every website you visit.

 

4- THE DATA WE COLLECT ABOUT YOU

- Personal Data We may collect, use, store and transfer different kinds of Personal Data about you which we have grouped together as follows:

- Identity Data includes first name, middle name, last name, maiden name, or similar identifier, marital status, title, date of birth, gender, passport number.

- Contact Data includes billing address, home address (if different), email address and telephone numbers.

- Transaction Data includes details about your payments.

- Technical Data includes internet protocol (IP) address, your login data, data about your browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.

- Usage Data includes information about how you use this website and services.

- Marketing and Communications Data includes your preferences in receiving marketing Circulars from us and third parties (i.e. any external partners) and your preferences when receiving communications.

- Aggregated Data

When you visit this website, we may also collect, use, store and share aggregated, anonymised statistical or demographic data (Aggregated Data). Aggregated Data may be derived from your Personal Data but is not considered Personal Data by law as it does not directly or indirectly reveal your identity.

Aggregated Data may include the time and length of your visit to this website, the pages you have visited on this website, as well as details of the website you visited immediately prior to visiting this website. We may also record the name of your internet service provider. We use this information only to measure site activity and to develop ideas for improving our services.

For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your Personal Data so that it can directly or indirectly identify you, we treat the combined data as Personal Data which will be used in accordance with this Privacy Policy.

 

Providing Personal Data on behalf of other passengers

By providing us with Personal Data, including Special Categories of Personal Data, relating to other passengers on your booking, you are representing that you have their authority to provide their Personal Data to us and to consent to their Personal Data being collected and processed for the specified purposes. AB Maritime is entitled to rely upon such representations.

If you fail to provide Personal Data

Where we need to collect Personal Data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you. In these circumstances, we have the right to cancel or reject to accept your booking, ;  however, we will notify you if this is the case at the time.

 

5- HOW IS YOUR PERSONAL DATA COLLECTED?

We use different methods to collect data from and about you through direct interactions. You (or an agent acting on your behalf) may give us your Personal Data by filling in online forms or by corresponding with us by post, phone, email or otherwise. This includes Personal Data you provide to us when you book a trip.

 

6- HOW WE USE YOUR PERSONAL DATA

We will only use your Personal Data as permitted by law. Most commonly, we will rely on the following types of lawful basis to process your Personal Data:

  • Legitimate Interests: the interests of AB Maritime in conducting and managing our business in order to give you the highest standard of service and the best and most secure travel experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your Personal Data for our legitimate interests. We do not use your Personal Data for activities where our interests are overridden by the impact on you (unless we have your express consent or are otherwise required or permitted to do so by law).
  • Performance of Contract: processing your Personal Data is necessary for the performance of the contract of carriage to which you are a party or to take steps at your request before entering into such a contract.
  • Comply with a legal or regulatory obligation: processing your Personal Data may be necessary for compliance with a legal or regulatory obligation to which we are subject.
  • Consent: in certain circumstances, we may ask for your express consent to collect, process or transfer your Personal Data,

 

Change of purpose

We will only use your Personal Data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose.

  • If we need to use your Personal Data for an unrelated purpose, we will notify you to explain the legal basis which allows us to do so.
     

7- MARKETING

     We strive to provide you with choices regarding certain Personal Data uses, particularly for marketing and advertising porpose.

  • Promotional offers from us

We may use your Identity, contacts, and usage to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which services and offers may be relevant to you

 

8- DISCLOSURES OF YOUR PERSONAL DATA

We may have to share your Personal Data with the following parties:

Disclosure of your Personal Data to External Third Parties

  • Service providers acting as processors who provide IT and system administration services to Arab Bridge Maritime Company
  •  Service providers and suppliers acting as processors who provide passengers services, such as ground-handling companies, catering providers, and companies providing assistance for passengers with reduced mobility.
  • Professional advisers acting as processors or joint controllers including lawyers, bankers, consultants, auditors and insurers who provide consultancy, banking, legal, insurance and accounting services.
  • Regulators and other authorities acting as processors or joint controllers who require reporting of processing activities in certain circumstances.
  • Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your Personal Data in the same way as set out in this Privacy Policy.

We require all third parties to respect the security of your Personal Data and to treat it in accordance with the law. We do not allow our third-party service providers to use your Personal Data for their own purposes, and only permit them to process your Personal Data for specified purposes and in accordance with our instructions.

 

9- INTERNATIONAL TRANSFERS

Internal Transfers

We ensure your Personal Data is protected by requiring all branches, offices and agents to follow the same rules when processing your Personal Data.

 

10- DATA SECURITY

We have put in place appropriate security measures to prevent your Personal Data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your Personal Data only to those employees, agents, contractors and other third parties who have a business need to know. They will only process your Personal Data on our instructions and they are subject to a duty of confidentiality.

 

11- DATA RETENTION

How long we retain your Personal Data

We will only retain your Personal Data for as long as necessary to fulfil the purposes for which we collected it, including the purposes of satisfying any legal, accounting, or reporting requirements. In order to comply with the laws of The Hashemite Kingdom of Jordan.

 

12- CHANGES TO THIS PRIVACY POLICY

  • Identity Data includes first name, middle name, last name, maiden name, username or similar identifier, marital status, title, date of birth, gender, passport number
  • Contact Data includes billing address, home address (if different), email address and telephone numbers.
  • Transaction Data includes details about payments from you and other details of services you have purchased from us.
  • Technical Data includes internet protocol (IP) address, your login data, data about your browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.
  • Usage Data includes information about how you use this website and services.
  • Marketing and Communications Data includes your preferences in receiving marketing from us and third parties (i.e. any external partners) and your preferences when receiving communications.

 

Aggregated Data

When you visit this website, we may also collect, use, store and share aggregated, anonymised statistical or demographic data (Aggregated Data). Aggregated Data may be derived from your Personal Data but is not considered Personal Data in law as it cannot directly or indirectly reveal your identity.

Aggregated Data may include the time and length of your visit to this website, the pages you have visited on this website, as well as details of the website you visited immediately prior to visiting this website. We may also record the name of your internet service provider. We use this information only to measure site activity and to develop ideas for improving our services.

For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your Personal Data so that it can directly or indirectly identify you, we treat the combined data as Personal Data which will be used in accordance with this Privacy Policy.

 

Special Categories of Personal Data

It is a necessary part of our business to collect certain types of Special Categories of Personal Data about you.

We take our obligations to protect Special Categories of Personal Data very seriously and we will always ask your express consent to collect, process or transfer such data for specified purposes each time you provide it to us.

 

Personal Data relating to minor passengers

In certain circumstances, we may need to collect, process or transfer Personal Data relating to minor passengers i.e. children under the age of 16.

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